A member of our staff at our Summerville office will call you, usually within an hour during business hours, to confirm a real arrival window. Need us sooner? Call or text 843-609-5740 to let us know it’s urgent.
Thank you!
WHAT HAPPENS NEXT
Three Steps, No Mystery
We Call You Back
Usually within the hour during business hours. The call comes from 843-609-5740.
We Confirm a Window
A real arrival window, plus a text when the technician is actually on the way.
We Take Care of It
Diagnose, show you the photos, give you a firm price, then do the work properly.
WHILE YOU WAIT
What to Do Until We Call
Keep your phone handy.
The callback often comes from 843-609-5740. If you don’t recognize it, answer anyway — that’s the Summerville office trying to lock in a window.
If the house is already hot or cold, call instead of waiting.
Don’t sit on the form. Call or text 843-609-5740 and tell them who is in the house (kids, elderly, anyone unwell). They will tell you whether to wait for the callback or get someone moving now.
Have three things ready when we call.
Address (and gate/parking notes), what the system is doing (no cool, no heat, ice on the unit, breaker tripped), and how old it is, if you know. That turns the call into a booking instead of a second interview.