Maintenance members get spring and fall visits, front-of-the-queue scheduling, no overtime charges and a standing discount on repairs.
A spring cooling tune-up and a fall heating check, booked for you so you do not have to remember.
When it is 96 degrees and everyone is calling at once, members get scheduled first.
Evenings, weekends and holidays are billed at the normal rate for members.
A permanent discount on any repair, on top of whatever else is running.
Every visit documented, so you know exactly what has been done and what is coming.
Maintained systems last years longer here, where they run eight months a year in salt and humidity.
Every membership covers the visits, the priority and the discounts. The difference is how far the cover goes — from the essentials, to duct and dryer-vent work, to full coastal coil protection.
per year, or $21 a month
per year, or $33 a month
per year, or $42 a month
A single visit, no commitment. Includes the manufacturer-recommended annual system checks and tests, a performance tune-up, evaporator cleaning, condenser cleaning and a ductwork and airflow assessment.
* Dryer vent cleaning covers first or second floor single dryer terminations only. Rooftop terminations and third storey or higher vents carry an additional charge.
** Weekend service is based upon availability.
We run air conditioning roughly eight months a year. Add salt in the air near the coast and pine pollen inland, and equipment here simply accumulates more wear than the same unit would in a milder climate. Two visits a year is not upselling — it is the difference between a system that reaches fifteen years and one that fails at nine.
Call and we will set it up in a couple of minutes, or book a first visit online.
Inland, 12–15 years is typical. Along the coast it is often shorter — salt air corrodes condenser coils and cabinets, and our long cooling season means the system simply runs more hours per year. Homes on the barrier islands frequently see 8–12 years unless the equipment has coastal-grade coil coatings and gets rinsed regularly.
That is a humidity problem, not a temperature problem — and it is the single most common complaint we hear in Charleston. An oversized air conditioner cools the air quickly, shuts off, and never runs long enough to pull moisture out. The fix is usually a correctly sized system, a variable-speed blower, or a whole-home dehumidifier. If your system shuts off in under about ten minutes, it is worth having us look at it.
Most Lowcountry homes have a heat pump, even though people often call it a furnace. A quick check: if your outdoor unit runs in winter, you have a heat pump. If heat only comes from an indoor unit that burns gas, it is a furnace. Either way we service both — it just changes what we look at first.
Most 2,000 sq ft Charleston homes land in a broad range depending on equipment tier, efficiency, ductwork condition and whether zoning or dehumidification is added. Rather than quote a number we cannot stand behind, we will measure the home, check the ductwork and give you a written, itemised proposal with financing options — free, with no obligation.
Our rule of thumb: if the unit is under about 10 years old and the repair is a fraction of replacement cost, repair it. If it is older, uses R-22 refrigerant, or has had multiple failures in a season, replacement usually costs less over the next five years. We will show you both numbers and let you decide — we do not work on commission.
We are not a 24-hour emergency service. Call or text 843-609-5740, or use the booking form on this site, and we will help you find the earliest time we have. Harbor Club members go to the front of the line.